Your Privacy Is Our Priority
This document contains a full description of how your personal information is collected, used, and protected on the 69bd platform.
This Privacy Policy ("Policy") is issued on behalf of the 69bd platform ("we", "us") and applies to all users ("you", "your") of the website https://69bd.lat and its related services. This Policy has been prepared specifically for users residing in Bangladesh.
By using our services, you are considered to have accepted all the terms of this Policy. If you do not agree with any term, please refrain from using our services.
What Information We Collect
We collect two types of information: information you voluntarily provide, and information automatically collected from your browsing activity. Details are provided below.
1.1 Personally Identifiable Information
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- National ID card or passport details (for account verification)
- Payment information — bKash, Nagad, Rocket number or bank account number
1.2 Automatically Collected Information
- IP address and device type
- Browser type and version
- Which pages you visited on our site and how long you stayed
- Cookie and session data
- Login time, activity history, and transaction records
1.3 Information Received from Third Parties
In some cases we may receive information from payment processors or identity verification providers, which helps us ensure fair play and a safe environment.
How We Use Your Information
69bd uses your personal information only for the purposes described below. We do not use your information beyond these purposes.
- Account registration, verification, and management
- Processing deposit and withdrawal transactions (bKash, Nagad, Rocket, and bank transfers)
- Customer support — providing assistance via live chat and email
- Notifying you about applicable bonuses and promotional offers
- Fraud prevention and security monitoring
- Ensuring responsible gaming and identifying problematic gambling patterns
- Technical improvement of the platform and bug fixes
- Fulfilling legal obligations
When We Share Information
69bd does not sell, rent, or exchange your personal information. However, limited information may be shared with trusted parties in the specific circumstances described below.
3.1 Service Provider Partners
Necessary information is shared with trusted providers of transaction processing, technical infrastructure, or customer verification services. These providers are bound by strict confidentiality agreements and may not use the information beyond those agreements.
3.2 Legal Obligations
Information may be provided to relevant authorities when required by a court order, a legal demand from a regulatory body, or a fraud investigation. In such cases we always share only the minimum information necessary.
3.3 Business Restructuring
In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the relevant parties. We will notify you in advance in such circumstances.
Cookies and Tracking Technologies
Cookies are small data files stored in your browser. 69bd uses cookies to improve service quality and provide a personalized experience.
- Essential Cookies — These are required to maintain login sessions and security.
- Functional Cookies — Used to remember your language preference, site settings, and personal preferences.
- Analytics Cookies — Used to understand which pages are used most and where the site needs improvement.
- Cookie Controls — You can disable cookies at any time through your browser settings, though some services may not work properly as a result.
Data Retention and Deletion
We retain your personal information only for as long as necessary to provide our services or to meet legal obligations.
- Data for active accounts is retained until the account is closed
- Financial transaction records are retained as required by law
- Personal data is deleted after the applicable legal retention period has expired following an account closure request
- Anonymised analytics data may be retained for an extended period
Data Security Practices
The 69bd platform follows the highest industry standards to ensure the security of your personal information. Key features of our security measures:
- SSL/TLS Encryption — All communication between your browser and our servers is fully encrypted.
- Password Hashing — Your password is never stored directly; it is converted using an advanced hashing algorithm.
- Two-Step Verification — If a suspicious login is detected, an additional verification process is triggered automatically.
- Regular Audits — Regular internal and external audits are conducted to verify the effectiveness of our security measures.
- Access Controls — Only authorised personnel may access limited data on a need-to-know basis.
Please note, however, that no one can guarantee absolute security on the internet. Therefore, keeping your account password private and not logging in from unfamiliar devices is also important for your own safety.
Your Rights and Choices
You have certain fundamental rights over your personal information. 69bd respects these rights and is committed to making them easy to exercise.
- Right of Access — You may request to know what information we hold about you.
- Right to Rectification — You may contact us to correct inaccurate or incomplete information.
- Right to Erasure — In certain circumstances (where there is no legal obligation to retain it), you may request that your information be deleted.
- Right to Object to Processing — You may object to your information being used for marketing purposes.
- Right to Data Portability — You may request a copy of your data in a structured format.
To exercise these rights, please contact our support team. We will respond to your request as promptly as possible.
Protection of Minors
69bd is a service intended only for those aged 21 and above. We do not knowingly collect information from any minor.
At the time of account registration you confirm that you are over 21 years of age. If we become aware that information belonging to a minor is in our database, we will immediately close that account and delete the associated information.
Third-Party Services
Our service uses software from game providers such as Pragmatic Play, Evolution Gaming, and Spribe. These providers follow their own privacy policies.
Services such as bKash, Nagad, and Rocket are used for payment processing, and they also follow their own data protection policies. When you access these services from our site, the relevant provider's policy will apply.
69bd is not responsible for the privacy practices of third parties. We are only responsible for information collected on our own platform.
Changes to This Policy
We may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be changed.
For significant changes, we will notify you via your registered email or through a notification within the platform. Continued use of the service after a policy change will be considered acceptance of the updated policy.
We therefore recommend that you check this page regularly and stay informed about the latest updates.
Have a Question About Privacy?
If you have any questions or concerns about this Policy, our support team is always ready to help.
Live Chat Support
Instant support in Bengali and English is available 24/7 via live chat. Ask any privacy-related question directly.
Contact by Email
Send requests for data access, correction, or deletion by email:
[email protected]